Reviews & Testimonials for Broom's HVAC Burlington

Install a fireplaceWe needed a fireplace in a very limited space. They came in and recommended a diagonal fireplace. They came in on the promised date and finished the work on time with no mess left behind. I am very satisfied with their services.

HVAC maintenanceI have used brooms for many years in my business as well as my home and have found them to be very efficient and timely. Their response time to problems is very fast, we are never left waiting. I have always been very happy with all of their staff from their salespeople to their schedulers to their techs.

HVACOur home needed a new HVAC system. After quite a bit of homework, I stopped in at Broom's and was greeted warmly and introduced to a Rep who listened and offered up suggestions. No hard sell at all. They realized I was looking for a premium solution and that is what I got. For the last 1-1/2 years, our home has enjoyed comfortable winters and summers. The system is exactly what we wanted - and it is saving us $$ too! Added bonus, whenever I call or visit to get filters and advise, I am a...

Gas insert replacementWhat a great experience! They showed up on time, were very careful in the house and did more repair work than I expected for the price. I would highly recommend them.

Broom's Mechanical - BurlingtonWe called Broom's for cleaning and service of our gas fireplace. We were quoted $150, plus any cost for parts, if necessary. When the serviceman came he did the cleaning and sold us a new remote control for $100. We thought the price was reasonable. However, when the serviceman turned the fireplace he said that it was leaking carbon monoxide, and we could not use it until he installed a new gasket, which he would have to specially order for us. He advised t...

Installation of a new furnace, air conditioner, and water tankIn early April, I scheduled an appointment with the previous provider to service my air conditioner for the summer months. The technician informed me that the heat exchange server on my furnace had died and the furnace and the gas needed to be turned off. I needed a new furnace and possibly a new air conditioner. Not the news I needed to hear as I was still recovering from a four-month battle of pneumonia. I called my brother who had ...

New Furnace and AC, adding new heat run, general service, and repair over the yearsWe first dealt with Brooms in 2006 when he replaced an AC unit in our first home. In 2007 we found ourselves in a new home that required a new furnace and new AC so we called Brooms having been very happy with them from a previous job. They were very timely in their responses and helped us sort out how to apply for some energy rebates. They did the AC, furnace, humidifier and new thermostat. We have since had them...

furnace and air conditionerBroom's performed a service on my air conditioner and I was very happy with both the technician and the customer service representative, Colette, who helped me. I would recommend Broom's to anyone looking to replace their HVAC system.

Replace furnace and air conditionerTop notch service from the beginning of the process to the finish of the installation. Certainly, am pleased with the quality of product and installation. Also were very helpful with the rebates available. Would definitely recommend to anyone needing a new furnace or air conditioner.

Air Conditioning RepairMy experience with Brooms was excellent - from the Service Technician (Randy) to the Customer Service Team (Collette), everyone was pleasant, efficient and very knowledgeable. My repair was unique and the team stepped up and fixed the issue after 4 other companies could not. Thanks to Randy & Collette for cooling me off again! Suzanne Mair