Thanks to Kyle and the team at Brooms. Our furnace died on New Year's Eve and they were able to come on New Year's Day to check it. They did not charge us extra to come on a holiday. Other companies we called would not come or were very rude. Furnace was fixed the next day when parts were available. Service was excellent and the prices were reasonable. Kyle was friendly and helpful. Thanks guys.
Read MoreJennifer Thompson - Furnace Repair and Fast Service
Always excellent service - professional and honest. We have used Brooms over the years for installation and service - Air conditioning, Furnace and Gas fireplaces ... technicians are knowledgeable, respectful of time and deliver quality results.
Read MoreLaura Sugiyama - Air conditioning, Furnace and Gas fireplaces
I called Broom's to see if they could do a seasonal check on my air conditioner as well as levelling the unit and tidying up the loose wires and cables that were attached to the brick of my house but had come loose. Colette was very friendly and accommodating in setting up a prompt service call. Kyle arrived at the scheduled time and I couldn't be happier with the excellent and thorough job he did. I won't hesitate to refer Broom's to my friends. Thanks for the great service!
Read MoreC.A. Donnell - Seasonal check on Air Conditioner
We had a furnace installed a few years ago. Installation and service over the years has always been very good. The staff is always very polite and helpful.
Read MoreElly Koch - Furnace Installation and Customer Service
I decided to call Brooms for service since the previous owner installed this gas fireplace from Brooms. I have an issue where I’m getting a really cold back draft from under my fireplace so much that I’m getting condensation under the unit. I called Brooms and told the lady over the phone my issue and she said we don’t diagnose over the phone and advised me to make an appointment with their technician. The technician came within the time frame they gave me, he started with remo...
Read MoreViran Panchal - Diagnosis and Technial Support
Me and my husband are so pleased with the service and customer care that Brooms provided to us. Collette L (service manager) went above and beyond her role to make sure our warranty was valid. There technician Joel completed the job with the utmost professionalism and expertise. Overall we would recommend Brooms to anyone and will continue to be a happy customer with them. Thank youTeresa & Julian
Read MoreTeresa & Julian - Customer Service and Professionalism
Conversion Oil to Gas; Replace all HVACWe used Broom's a few years ago in our previous house and were very satisfied with the results. When we moved to our new house we decided to use them again. We didn't really search around - I suspect if we did we may have saved some money overall but for the quality of the work, I still recommend them and am satisfied with what we got. We had extensive work done: oil tank removal and capping of old fill pipes; replace hot water heater; replace AC; r...
Read MoreJMK from Cambridge - Conversion Oil to Gas and Replace all HVAC
We have had other heating and cooling people in our home to check our furnace and the others have wanted to charge us a huge sum of money to fix something or install a new one. We wanted a second opinion and went with Brooms for that. They checked our furnace and mentioned nothing about any problems, they saw nothing wrong and now they are back yearly. I trust them fully, great company.
Read MoreCarolyn in Hamilton - Furnace check/service
Furnace and Fireplace ServiceHad our furnace and fireplace serviced after having let it go for a couple of years. The technician was very thorough, friendly and knowledgeable. Shared some tips and insights on the items serviced as well as our HRV unit. The cost was reasonable. Would recommend.
Read MoreTom N in Burlington - Furnace and Fireplace Service
We had a new furnace/ A/C unit install by Broom’s Heating, Air Conditioning & Fireplaces. a little over a year ago. I just wanted to say they did an awesome professional job, from Terry the salesman to the installation crew. So glad I went with them!
Read MoreGeorge Clutterbuck from Burlington - furnace and a/c unit